The Catseye Mission
To empower the highest quality team in the industry to exceed our clients’ expectations and solve pest problems through permanent solutions and environmentally responsible services.
Catseye Core Values
Through communication and compassion, we build understanding and trust.
At Catseye, we live by this motto every day both in how we work as a team and how we provide reliable pest control service to our clients.
Communication
Effective communication is key to truly understanding our clients and our co-workers. We need to communicate in order to grow and improve. Open communication enables us to truly understand what someone is saying by simply listening.
Caring
We care about our customers needs, while being sympathetic to their situation and willing to work with them to deliver the best customer service experience possible.
Understanding
In order to understand one another, we must be willing to listen. By being present and focused on hearing what others are trying to communicate, we are able to understand opportunities, concerns and issues. We are then able to develop successful responses and build relationships.
Trust
We need to work openly, honestly and professionally with each other with an emphasis on building a positive relationship while sustaining a healthy work environment. We can never expect our customers to trust us, if we can’t trust one another.
