Over the past thirty years in the pest management industry one thing that has remained consistent; the client’s desire to have their pest issues disappear instantly. As a pest management professional, that is my goal, however, the reality is that it’s never that easy. At times the unrealistic expectation of a client makes you wish you had a Magic Wand. The fact that pest management is not an exact science, but rather an art form that requires years of training, as well as years of experience, emphasizes the need for good communication skills.
Read more…